Why Public Liability Insurance is Essential for Your Business

In the course of running a business, unexpected incidents can occur that lead to financial and legal risks. Whether you operate a small enterprise or a large corporation, public liability insurance is a fundamental safeguard against claims arising from injury or property damage caused by your business activities. 

 

While it’s not legally required in Australia, why risk it? The majority of businesses choose to have it as a precautionary measure against unforeseen events. 

 

What is public liability insurance? 

Public liability insurance provides coverage for businesses against claims made by third parties — such as customers, clients, suppliers, or members of the public — who suffer an injury or property damage as a result of the business’s operations. For example: 

  • A customer slips and falls on a wet floor inside a retail store, resulting in medical expenses and potential legal action. 
  • A tradesperson accidentally  damages a client’s property while carrying out repair work. 
  • A business participating in a public event is found responsible for an incident that causes harm to attendees. 

In each of these scenarios, public liability insurance would help cover compensation costs and legal fees, preventing significant financial strain on the business. 

 

Is public liability insurance legally required in Australia? 

Public liability insurance is generally not compulsory by law in Australia. However, there are circumstances where it is required, such as: 

  • Trade licensing requirements: Electricians, plumbers, and builders often need public liability insurance to obtain and maintain their licences. 
  • Contractual obligations: Businesses working with government agencies, large corporations, or event venues may be required to hold a certain level of public liability insurance. 
  • Lease agreements: Many landlords and shopping centre managers mandate a minimum level of coverage for tenants. 

Even when not required, having public liability insurance is a responsible business decision that can protect against unforeseen financial losses. 

 

So, no one legally needs public liability insurance, but who should get it? 

Public liability insurance is relevant to businesses across various industries, particularly those that interact with the public or operate in environments where accidents could occur. The following businesses and professionals should strongly consider obtaining coverage: 

  1. Businesses with customers or public interactions. If you have customers, suppliers, or visitors to its premises, there is a higher risk of accidents occurring. Retail stores, restaurants, salons, medical clinics, and office spaces with regular foot traffic should have public liability insurance to cover potential claims. 
  2. Businesses operating in public spaces. Companies that work in public areas — such as construction firms, event organisers, and market stall operators — face higher exposure to third-party claims. Public events, in particular, present a risk of injury or damage due to large crowds and various moving parts. 
  3. Tradespeople, contractors & sub-contractors. Tradespeople frequently work on client premises, where there is a risk of property damage or injury. Many trade licences, such as those for electricians and plumbers, require proof of public liability insurance as part of the licensing process. 
  4. Businesses leasing commercial property. Many commercial landlords require tenants to have public liability insurance as part of their lease agreement. Shopping centres, office buildings, and industrial properties often have mandatory minimum coverage levels that tenants must meet before occupying a space. 
  5. Businesses manufacturing or selling products. Product liability insurance is typically used to cover claims related to faulty or dangerous products. It can also provide coverage if a defective product causes injury or damage while being used in a business setting. For example, a café serving food that results in food poisoning could face a claim from affected customers. 

 

What public liability insurance covers. 

A comprehensive public liability insurance policy typically covers the following: 

  • Legal liability for injury or death. If a third party is injured or dies as a result of your business activities, public liability insurance covers compensation costs and related legal expenses. 
  • Property damage. If your business causes accidental damage to third-party property, the policy will help cover repair or replacement costs. 
  • Legal costs. If your business is taken to court over a public liability claim, the policy will cover legal defence fees and settlements. 
  • Compensation payments. If a court or insurer determines that your business is liable, the insurance will cover the compensation you are ordered to pay. 

 

What public liability insurance doesn’t cover. 

While public liability insurance is a broad form of coverage, it does not protect businesses from every type of risk. It is important to be aware of its exclusions, which may include: 

  • Injuries to employees. Employee-related injuries are covered under workers’ compensation insurance, not public liability. 
  • Defective workmanship. If a job is completed poorly and results in damages, professional indemnity insurance may be required instead. 
  • Advertising liability. Claims related to false advertising, copyright infringement, or misleading statements typically require a separate form of coverage. 
  • Vehicle-related accidents. If your business vehicle causes an accident, you will need a commercial motor vehicle insurance policy. 
  • Intentional acts of harm. Any deliberate harm caused by your business or employees is not covered. 

 

How much public liability insurance does a business need? 

The amount of coverage required depends on several factors, including the industry, size of the business, level of risk, and contractual obligations. Standard coverage levels range from $5 million to $20 million, with businesses in high-risk sectors typically requiring higher limits. For example: 

  • A small café may opt for $5 million coverage to meet lease requirements and customer risks. 
  • A construction firm working on large projects may require $20 million coverage due to high-risk work environments. 
  • A business hosting large public events may need $10 million or more in coverage to protect against potential liabilities. 

Assessing your business risks and consulting with an insurance advisor can help determine the appropriate coverage amount. 

 

Looking for public liability insurance? 

Public liability insurance is a key component of risk management for businesses, providing essential protection against financial and legal risks associated with accidents, injuries, and property damage. 


For businesses of all sizes, understanding the level of coverage needed and ensuring compliance with industry standards is essential. Get in touch with us today and take the first step toward a safer, risk aware, protected business. 

Need help with your accounting?

Find Out What We Do
September 15, 2025
From 1 July 2025, interest on ATO tax debts won’t be deductible. This could add big costs—but smart planning now can ease the cash flow hit.
September 15, 2025
ATO is targeting WFH claims, car deductions, rental expenses & crypto. Our blog shows how to maximise deductions legally & avoid penalties.
September 15, 2025
Selling in 2025? Small details can make or break your price—but most pitfalls are avoidable. Read our blog to boost your property’s value.
August 13, 2025
If your business provides a car to an employee (or you’re the business owner/employee using it), there’s a good chance the Fringe Benefits Tax (FBT) rules apply. A car fringe benefit arises when a car owned or leased by an employer is made available for the private use of the business owner, an employee or their associate (such as a family member). “Private use” doesn’t just mean weekend road trips — it can include everyday commuting and even cases where the car is parked at an employee’s home, making it available for personal trips. Understanding how FBT is calculated and what records to keep is essential for compliance — and for avoiding paying more tax than necessary. What counts as a “car” for FBT purposes? The FBT law defines a car as a motor vehicle (except a motorcycle or similar) designed to carry less than one tonne and fewer than nine passengers. From 1 July 2022, some zero or low-emission vehicles are exempt from FBT, provided they meet certain criteria — for example, they must be first held and used after 1 July 2022 and must not have attracted Luxury Car Tax. Electric vehicle running costs, such as charging, are also exempt when the vehicle itself qualifies. Two main methods for calculating FBT on cars There are two ways to calculate the taxable value of a car fringe benefit. 1. Statutory formula method This method applies a flat 20% statutory rate to the base value of the car, adjusted for the number of days in the FBT year the car was available for private use. The formula is: (A × B × C ÷ D) − E A = Base value of the car (cost price plus GST and certain accessories, less registration, stamp duty and eligible reductions) B = Statutory fraction (generally 20%) C = Days available for private use D = Total days in FBT year (365) E = Employee contributions If the car has been owned for at least four full FBT years, the base value can be reduced by one-third. 2. Operating cost method This method calculates the taxable value by applying the private use percentage to the total operating costs of the car (actual and deemed costs). The formula is: Taxable value = [Operating costs × (100% − Business use %)] − Employee contributions Operating costs include: Fuel, oil, repairs, maintenance, registration and insurance Lease costs (for leased cars) Deemed depreciation (25% diminishing value) and deemed interest for owned cars Certain costs, such as tolls, car parking and insurance-funded repairs, are excluded. The business use percentage is determined by odometer readings, logbook records, and a reasonable estimate based on usage patterns. The three-month logbook requirement (operating cost method only). If you use the operating cost method, you must keep a logbook for at least 12 continuous weeks (roughly three months) to record: The date of each trip Odometer readings at the start and end Total kilometres travelled Whether the trip was for business or private purposes The purpose of each business trip This logbook is generally valid for five years, but you must start a new one if usage patterns change significantly (e.g., a role change, relocation or different duties). You also need to record odometer readings at the start and end of each FBT year. Why record-keeping matters. Keeping accurate records can support a higher business use percentage (and therefore a lower FBT bill). They also ensure you claim only legitimate business kilometres and help you provide evidence if the ATO reviews your FBT calculation. Finally, your records help you decide which calculation method (statutory or operating cost) is more tax-effective. Key takeaways for businesses and employees. If a car is available for private use, FBT may apply — even if the car isn’t driven often for personal trips. Electric cars may be FBT-exempt if they meet eligibility criteria, but you may still need to calculate their taxable value for reporting purposes. The operating cost method often works better if business use is high — but only if you have a compliant logbook. Keep odometer readings, expense records and a valid logbook to support your claims. Need help with your FBT obligations? Get it at Ascent Accountants. We guide business owners through every step of FBT compliance — from choosing the right valuation method to maintaining the right records for ATO peace of mind. If you provide cars to employees or use a company vehicle yourself, now is the time to review your FBT position before the next FBT year rolls over. Let’s talk .
August 13, 2025
Hey FIFO workers. You work hard for your money. Let’s make it work hard for you this EOFY. Tax time it’s your chance to set yourself up for long-term financial security. From deductions and super to loan reviews and goal setting, our FIFO EOFY checklist can help you turn your hard-earned income into lasting wealth.
August 13, 2025
Zoning can shape your property’s value, development potential and future income. Whether you’re buying, selling or investing in WA, understanding R-Codes is a must. Read the full blog to get the facts.
More Posts